Eddy AI Safeguarding Policy

(Applicable to All Client Organisations, Parents, and Supervising Parties)

1. Purpose and Scope

This Safeguarding Policy sets out how Eddy AI supports safeguarding practices across environments including:

Education
Employability and training
Charities and third sector organisations
Local authorities
Justice and rehabilitation services
Employers and programme providers

Eddy AI is designed to support safeguarding processes, not to replace them.

This policy applies to:

All organisations using Eddy AI
Staff, professionals, and administrators
Parents, guardians, and supervising individuals

2. Safeguarding Positioning

Eddy AI is a technology platform that provides assistive insight and structured support.

It is not:

A safeguarding authority
A monitoring service
A crisis response system
A substitute for trained professionals

All safeguarding responsibility remains with the Data Controller / supervising organisation, as defined in the Data Processing Agreement .

3. Roles and Responsibilities

3.1 Ambertrace Labs(Processor Role)

Ambertrace:

Provides the platform, tools, and alert functionality
Processes data only on instruction of the organisation
Does not make safeguarding decisions
Does not intervene in real world situations

Ambertrace’s role is strictly limited to technical enablement and support.

3.2 Supervising Organisation (Controller Role)

The organisation using Eddy AI is responsible for:

All safeguarding decisions
Reviewing alerts and user activity
Taking appropriate action
Meeting statutory safeguarding duties
Ensuring staff are trained and responsive

This aligns with the Controller responsibilities set out in the DPA .

3.3 Staff and Professionals

Staff using Eddy AI must:

Treat alerts as signals requiring professional judgement
Follow internal safeguarding procedures
Not rely solely on AI outputs
Act in accordance with their organisation’s safeguarding policies

3.4 Parents and Guardians

Parents and guardians:

Retain responsibility for the welfare of the child
Must not rely on Eddy AI for monitoring or crisis detection
Should contact appropriate services in urgent situations

4. Safeguarding Functionality in Eddy AI

Eddy AI includes features designed to support safeguarding processes:

4.1 Wellbeing Alerts System

The system may generate alerts based on:

SEMH score thresholds
Behavioural or linguistic patterns
AI identified safeguarding concerns

Alerts are:

Sent to designated organisational staff
Displayed in dashboards
Accompanied by suggested guidance only

4.2 Severity Levels

Warning: indicators of potential concern
Critical: indicators of elevated risk

These classifications are assistive only and do not constitute a formal safeguarding assessment.

4.3 Admin Controls

Organisations control:

Whether alerts are enabled
Which rules trigger alerts
Who receives notifications

Ambertracedoes not control how alerts are configured or used.

5. Responsibility for Safeguarding and Welfare

Full responsibility for safeguarding, duty of care, and user welfare remains at all times with the supervising individual or organisation.

Eddy AI is an assistive technology tool and does not assume, transfer, or share any safeguarding responsibility.

5.1 Primary Responsibility

The supervising organisation or responsible individual retains full responsibility for:

the safety and wellbeing of all users
all safeguarding decisions and actions
compliance with applicable laws, regulations, and statutory guidance

This responsibility applies regardless of whether Eddy AI is in use.

5.2 Core Responsibilities of Supervising Parties

Supervising organisations and individuals are responsible for:

a) Monitoring and Oversight

actively monitoring user wellbeing and behaviour
maintaining appropriate levels of human supervision
ensuring users are supported through established processes

b) Review of Alerts and System Outputs

reviewing alerts generated by Eddy AI
interpreting outputs using professional judgment
assessing relevance, context, and severity

c) Decision Making and Action

determining whether intervention is required
taking appropriate safeguarding or welfare action
escalating concerns in line with internal procedures d) Legal and Regulatory Compliance
fulfilling all safeguarding duties under applicable law
complying with sector specific regulations and statutory guidance
maintaining accurate records and reporting where required

5.3 No Transfer of Duty of Care

Use of Eddy AI does not:

transfer duty of care toAmbertrace Labs
reduce or alter safeguarding obligations
create any form of shared safeguarding responsibility

All duty of care remains solely with the supervising organisation or individual.

5.4 Role of Professional Judgment

All outputs generated by Eddy AI must:

be considered alongside wider contextual information
be reviewed by appropriately trained individuals
not be relied upon in isolation

Professional judgment must always take precedence over automated outputs.

5.5 Integration with Existing Safeguarding Procedures

Eddy AI must be used in conjunction with, and not in place of:

internal safeguarding policies
designated safeguarding leads or equivalent roles
established reporting and escalation processes
external safeguarding frameworks and statutory systems

The system is intended to support, not replace, existing structures.

5.6 Responsibility for Response and Outcomes

The supervising organisation or individual is solely responsible for:

how alerts are interpreted
whether action is taken
the nature and timing of any intervention
the outcomes of safeguarding decisions

Ambertrace Labshas no involvement in, or responsibility for, these decisions.

5.7 Acceptance of Responsibility

By using Eddy AI, supervising organisations, parents, guardians, and oversight users acknowledge and confirm that:

they retain full responsibility for safeguarding and welfare
they will not rely solely on the system
they will exercise independent judgment and appropriate care
they accept that Eddy AI does not assume any duty of care

6. No Monitoring or Intervention Guarantee

Eddy AI does not operate as a monitoring, supervision, or intervention system and must not be relied upon as such.

The platform is designed to provide assistive signals only and does not ensure detection, response, or action in relation to user wellbeing or safeguarding.

6.1 No Real Time Monitoring

Eddy AI:

does not provide continuous or real time monitoring of users
does not involve live human supervision of interactions
does not review all activity as it occurs

Any detection of potential concern is dependent on automated processes and configured system conditions.

6.2 No Guarantee of Risk Detection

Eddy AI does not guarantee that:

all risks, behaviours, or safeguarding concerns will be identified
all relevant indicators will trigger alerts
serious or high risk situations will be detected

Certain behaviours, disclosures, or risks may not be recognised by the system.

6.3 No Guarantee of Alert Visibility or Response

Eddy AI does not guarantee that:

alerts will be delivered without delay
alerts will reach the intended recipient
alerts will be seen, reviewed, or acted upon

The system does not monitor whether alerts have been acknowledged or responded to.

6.4 No Intervention Capability

Eddy AI does not:

intervene in user situations
initiate safeguarding actions
contact emergency services or external authorities
take steps to prevent harm or provide crisis support

The platform has no ability to act beyond generating automated outputs.

6.5 Gaps in Detection and Response

Users and supervising organisations must assume that:

there may be gaps in detection of risk
there may be delays in alert generation or delivery
there may be no response to alerts unless actively managed Eddy AI must not be relied upon as a sole or primary mechanism for safeguarding, monitoring, or intervention.

6.6 Responsibility for Independent Oversight

Supervising organisations and responsible individuals must:

maintain independent monitoring and safeguarding processes
ensure appropriate human oversight at all times
implement systems to review and respond to potential concerns

Eddy AI is a supplementary tool and does not replace these responsibilities.

6.7 Acceptance of Limitations

By using Eddy AI, all supervising parties acknowledge and accept that:

the system does not monitor or intervene
detection and response are not guaranteed
reliance on the system alone is inappropriate
full responsibility for oversight and action remains with them

7. Safeguarding Procedures (Organisation Responsibility)

Each supervising organisation is solely responsible for establishing, maintaining, and operating its own safeguarding framework.

Eddy AI is designed to support existing safeguarding processes but does not replace, override, or fulfil any organisational safeguarding obligations.

7.1 Requirement for an Internal Safeguarding Framework

Each organisation must:

maintain a current and appropriate safeguarding policy
ensure policies are compliant with applicable laws, regulations, and sector specific guidance
clearly define roles, responsibilities, and reporting procedures
ensure safeguarding processes operate independently of Eddy AI

Eddy AI must be used alongside these frameworks, not in place of them.

7.2 Designated Safeguarding Roles

Organisations must ensure that:

appropriately trained safeguarding leads or equivalent roles are in place
staff responsible for safeguarding are clearly identified and accessible
responsibilities for reviewing alerts and taking action are clearly assigned

All safeguarding decisions must be made by qualified or authorised individuals within the organisation.

7.3 Response to Alerts and Indicators

Organisations are responsible for:

reviewing alerts generated by Eddy AI in a timely manner
assessing alerts using professional judgment and contextual information
determining whether action, monitoring, or escalation is required
responding in accordance with internal safeguarding procedures

Alerts must not be treated as conclusions and must always be subject to human review.

7.4 Escalation and Intervention Procedures

Organisations must:

follow their established escalation pathways when concerns are identified
determine when to involve internal safeguarding leads, external agencies, or emergency services
ensure decisions are proportionate, lawful, and appropriately documented

Eddy AI does not determine when escalation is required and does not carry out any escalation itself.

7.5 Recording and Case Management

Organisations must ensure that:

safeguarding concerns are accurately recorded
actions taken are documented in line with organisational and legal requirements
records are securely stored and managed
appropriate audit trails are maintained

Eddy AI may support record visibility but does not replace formal case management systems or requirements.

7.6 Staff Training and Awareness

Organisations are responsible for ensuring that:

all relevant staff receive appropriate safeguarding training
staff understand how to interpret and use Eddy AI alerts
staff are aware of the system’s limitations
staff do not rely solely on automated outputs

Training must reinforce that Eddy AI is a support tool only.

7.7 Integration with Existing Safeguarding Systems

Organisations must ensure that:

Eddy AI is integrated into, not substituted for, existing safeguarding processes
alerts are incorporated into existing workflows where appropriate
use of the system aligns with internal policies and statutory obligations

The organisation remains responsible for ensuring consistency across all safeguarding practices.

7.8 Accountability for Safeguarding Outcomes

The supervising organisation retains full responsibility for:

all safeguarding decisions
the timing and nature of any intervention
outcomes of safeguarding actions
compliance with legal and regulatory duties

Ambertrace Labshas no role in, or responsibility for, safeguarding outcomes.

7.9 Role of Eddy AI

Eddy AI:

supports visibility of potential concerns
provides assistive signals and prompts
enhances, but does not replace, human oversight

The system does not:

make safeguarding decisions
enforce procedures
ensure compliance
guarantee outcomes

7.10 Acknowledgement of Responsibility

By using Eddy AI, supervising organisations acknowledge and confirm that:

they retain full responsibility for safeguarding procedures and outcomes
they will operate independent safeguarding systems
they will not rely on Eddy AI as a primary safeguarding mechanism
they accept that Eddy AI is an assistive tool only

8. Emergency and Crisis Situations

Eddy AI must not be used, relied upon, or treated as a mechanism for identifying, managing, or responding to emergency or crisis situations.

The platform is not designed for real time intervention and cannot provide immediate assistance, escalation, or protection in situations of risk.

8.1 Not an Emergency Service

Eddy AI:

is not an emergency response system
is not monitored in real time
does not provide immediate support or intervention
does not contact emergency services or external agencies

The system must not be relied upon in any situation where urgent action is required.

8.2 Immediate Risk Situations

In any situation involving immediate or potential risk, including but not limited to:

risk of harm to self or others
safeguarding concerns involving abuse or exploitation
crisis level emotional or mental distress
any situation requiring urgent intervention

users and supervising organisations must take immediate action outside of the platform.

8.3 Required Actions

In cases of immediate risk, the responsible individual or organisation must:

contact emergency services (for example police, ambulance, or other appropriate emergency response)
follow internal safeguarding and escalation procedures
notify designated safeguarding leads or responsible professionals
engage appropriate external support services, including healthcare providers, social services, or specialist agencies

These actions must be taken without delay and independently of Eddy AI.

8.4 No Reliance on System Outputs

Eddy AI outputs must not be relied upon to:

determine whether a situation is an emergency
delay or defer action
confirm or validate risk before acting

Absence of an alert does not indicate absence of risk.

8.5 No Guarantee of Detection or Escalation

Eddy AI does not guarantee that:

crisis situations will be detected
alerts will be generated in time
alerts will reflect the severity of a situation

The system may fail to identify or flag urgent or high risk scenarios.

8.6 Responsibility for Emergency Response

Full responsibility for identifying and responding to emergency or crisis situations remains with:

the supervising organisation
parents, guardians, or responsible individuals
trained professionals

Ambertrace Labshas no role in emergency response, escalation, or intervention.

8.7 User and Organisation Acknowledgement

By using Eddy AI, all users and supervising parties acknowledge and accept that:

the platform must not be used in emergencies
it does not provide crisis support or intervention
independent and immediate action is required in situations of risk
full responsibility for emergency response remains with them

9. Data Protection and Safeguarding

Safeguarding related data processed within Eddy AI is handled in accordance with applicable data protection laws and Ambertrace Labs’s internal governance framework.

This includes compliance with:

UK General Data Protection Regulation UK GDPR
Data Protection Act 2018
Ambertrace LabsData Processing Agreement DPA
Ambertrace LabsPrivacy and Security Policy

9.1 Data Protection Framework

All personal data processed within Eddy AI, including safeguarding and wellbeing related data, is handled in line with:

principles of lawfulness fairness and transparency
purpose limitation and data minimisation
accuracy and storage limitation
integrity and confidentiality

Ambertraceapplies appropriate technical and organisational measures to ensure data is processed securely and in accordance with legal requirements.

9.2 Role ofAmbertrace Labs

Where Eddy AI is used by an organisation, Ambertraceacts as a Data Processor.

In this role, Ambertrace:

processes personal data only on documented instructions from the organisation
does not determine the purpose or lawful basis for processing
does not independently control safeguarding decisions or data use
implements appropriate security, access controls, and system protections

This role is defined within the Data Processing Agreement .

9.3 Role of the Supervising Organisation

The supervising organisation acts as the Data Controller and retains full responsibility for all data protection obligations.

This includes responsibility for:

a) Lawful Basis for Processing

determining and documenting the lawful basis under UK GDPR
ensuring appropriate consent or legal grounds are in place where required
providing privacy information to users, parents, or guardians

b) Accuracy and Quality of Data

ensuring that data entered into Eddy AI is accurate, relevant, and up to date
correcting inaccuracies where identified
ensuring appropriate context is maintained for safeguarding records

c) Retention and Deletion Decisions

determining how long data is retained
ensuring retention aligns with legal, regulatory, and safeguarding requirements
instructing Ambertraceon deletion or return of data where applicable

9.4 Safeguarding Data Handling

Safeguarding data may include:

wellbeing indicators
safeguarding concerns or notes
behavioural or interaction records
case related information entered by the organisation

Such data is:

processed securely within the platform
accessible only to authorised users based on role permissions
not used by Ambertracefor independent purposes beyond service delivery

9.5 Security and Confidentiality

Ambertraceimplements appropriate safeguards including:

encryption of data in transit and at rest where applicable
role based access controls and least privilege principles
system monitoring and logging
secure hosting environments
staff confidentiality obligations

These measures are aligned with the standards outlined in the Privacy and Security Policy .

9.6 Data Subject Rights

Where Ambertraceacts as a Data Processor:

requests relating to access, rectification, or deletion must be directed to the supervising organisation
Ambertracewill assist the organisation in fulfilling such requests where required

The organisation remains responsible for responding to data subject rights under UK GDPR.

9.7 Data Breach Responsibilities

In the event of a personal data breach:

Ambertracewill notify the supervising organisation without undue delay
the organisation is responsible for assessing impact and notifying regulators or individuals where required

Ambertracewill support investigation and remediation in accordance with the DPA .

9.8 Separation of Safeguarding and Data Responsibility

While Eddy AI supports safeguarding visibility, it does not:

assume responsibility for safeguarding decisions
determine how safeguarding data is used
control escalation or intervention processes

Safeguarding responsibility and data protection responsibility remain with the supervising organisation.

9.9 Acknowledgement of Responsibilities

By using Eddy AI, supervising organisations acknowledge and confirm that:

they act as Data Controller for all personal and safeguarding data
they retain responsibility for lawful processing and compliance
they control how data is used, stored, and retained
Ambertraceacts solely as a Data Processor

10. Staff Training and Awareness

Effective safeguarding and responsible use of Eddy AI requires appropriate training, awareness, and understanding by all staff and authorised users.

Eddy AI is designed to support trained professionals and must be used within the context of appropriate human expertise and organisational procedures.

10.1 Role ofAmbertrace Labs

Ambertraceprovides:

platform onboarding and implementation support
guidance on system functionality and features
general information on how alerts and outputs are generated
support materials to assist organisations in using the platform

Ambertracedoes not:

provide safeguarding training
certify staff as competent in safeguarding practice
train staff in statutory duties or organisational procedures
assume responsibility for how staff interpret or act on system outputs

10.2 Responsibility of the Supervising Organisation

The supervising organisation is solely responsible for ensuring that all relevant staff:

are appropriately trained in safeguarding and welfare practices
understand their legal and regulatory obligations
are competent to interpret and respond to potential concerns
are capable of exercising independent professional judgment

This responsibility applies regardless of whether Eddy AI is used.

10.3 Safeguarding Training Requirements

Organisations must ensure that:

safeguarding training is provided to all relevant staff
training is appropriate to the role and level of responsibility
designated safeguarding leads or equivalent roles are properly qualified
training is refreshed regularly in line with legal and sector requirements

Eddy AI must only be used by staff who meet these standards.

10.4 Understanding of AI Limitations

Organisations must ensure that staff:

understand that Eddy AI outputs are automated and probabilistic
are aware of the potential for false positives and false negatives
recognise that the system does not understand full context
do not treat alerts or outputs as definitive conclusions

Staff must be trained to critically assess outputs rather than accept them at face value.

10.5 Prohibition on Over Reliance

Staff must not:

rely solely on Eddy AI to identify or manage safeguarding concerns
use the system as a substitute for active monitoring or supervision
delay action while waiting for system confirmation or alerts
treat absence of alerts as evidence that no risk exists

Eddy AI must be used as a supplementary tool only.

10.6 Integration into Practice

Organisations must ensure that:

use of Eddy AI is embedded within existing safeguarding procedures
staff understand how and when to use the system appropriately
alerts are incorporated into broader decision making processes
system use is consistent with organisational policies and statutory duties

10.7 Accountability for Staff Actions

The supervising organisation remains fully responsible for:

how staff are trained
how staff use the system
decisions made by staff
any actions or inactions taken in response to alerts

Ambertrace Labshas no responsibility for staff conduct, interpretation, or decision making.

10.8 Acknowledgement of Training Responsibilities

By using Eddy AI, supervising organisations acknowledge and confirm that:

they are responsible for staff training and competency
they will ensure staff understand system limitations
they will prevent over reliance on automated outputs
they accept that Eddy AI does not replace professional expertise

11. Incident and Escalation Responsibility

All responsibility for identifying, assessing, investigating, and escalating safeguarding incidents rests solely with the supervising organisation or responsible individual.

Eddy AI provides assistive signals only and does not take part in safeguarding processes beyond generating automated outputs.

11.1 No Role of Ambertracein Safeguarding Incidents

Ambertrace Labsdoes not:

investigate safeguarding concerns or incidents
assess the validity, severity, or context of any concern
participate in decision making relating to safeguarding
access or review cases beyond technical system support where required Ambertrace’s role is limited to providing the platform and associated functionality.

11.2 No Escalation or Referral by the System

Eddy AI does not:

escalate concerns to external authorities or agencies
make referrals to social services, law enforcement, or safeguarding bodies
notify regulators, parents, guardians, or third parties
initiate any form of safeguarding process or intervention

All escalation must be carried out by the supervising organisation in accordance with its own procedures.

11.3 Responsibility for Incident Management

The supervising organisation is fully responsible for:

identifying potential safeguarding incidents
reviewing alerts and other relevant information
determining whether a concern meets escalation thresholds
managing investigations and internal case handling

All decisions must be made by appropriately trained personnel.

11.4 Responsibility for Escalation Decisions

The supervising organisation must:

determine when escalation is required
follow internal safeguarding and reporting procedures
engage external agencies where appropriate
ensure escalation is timely, proportionate, and compliant with legal obligations

Eddy AI does not influence or determine escalation decisions.

11.5 Responsibility for External Engagement

Where required, the supervising organisation is responsible for:

contacting emergency services
making referrals to safeguarding authorities
engaging social services, healthcare providers, or other relevant bodies
communicating with parents, guardians, or stakeholders

Ambertrace Labshas no role in these processes.

11.6 No Oversight of Escalation Outcomes

Ambertracedoes not:

monitor whether incidents are escalated
track the outcome of safeguarding actions
verify that appropriate steps have been taken

All accountability for outcomes remains with the supervising organisation.

11.7 Requirement for Independent Safeguarding Systems

Organisations must ensure that:

safeguarding processes operate independently of Eddy AI
escalation pathways are clearly defined and functional
reliance is not placed on the system to initiate or manage incidents

Eddy AI must be used as a supplementary tool only.

11.8 Accountability for Actions and Outcomes

The supervising organisation retains full responsibility for:

all safeguarding decisions
all escalation actions
the timing and appropriateness of interventions
compliance with statutory and regulatory requirements

Ambertrace Labsis not responsible for any actions or inactions taken in relation to safeguarding incidents.

11.9 Acknowledgement of Responsibility

By using Eddy AI, supervising organisations acknowledge and confirm that:

they retain sole responsibility for incident management and escalation
they will not rely on the system to initiate or carry out safeguarding actions
they accept that Eddy AI plays no role in investigation or referral
all safeguarding accountability remains with them

12. Limitation of Liability

To the fullest extent permitted by applicable law, the following limitations of liability apply to the use of Eddy AI and its associated features, including the wellbeing alerts system.

Eddy AI is provided as an assistive technology tool only and does not assume responsibility for safeguarding, monitoring, or intervention.

12.1 No Responsibility for Safeguarding Decisions

Ambertrace Labsis not responsible for:

any safeguarding decisions made by a supervising organisation or individual
any interpretation of alerts, outputs, or system generated information
any actions or inactions taken in response to potential concerns

All safeguarding decisions remain solely with the supervising organisation.

12.2 No Responsibility for System Outputs

Ambertrace Labsis not responsible for:

missed alerts or failure to detect risk
inaccurate, incomplete, or delayed alerts
false positives or false negatives generated by the system
any reliance placed on alerts, scores, or outputs

All system outputs are probabilistic and must not be relied upon as definitive or complete.

12.3 No Liability for Harm or Loss

Ambertrace Labsshall not be liable for:

any harm, injury, or damage to any individual
any safeguarding failure or incident
any loss arising from reliance on the system
any failure by a supervising organisation to act or respond appropriately

This applies whether such harm or loss arises directly or indirectly from use of the platform.

12.4 No Duty of Care Assumed

Use of Eddy AI does not:

create any duty of care on the part ofAmbertrace Labs
transfer or share safeguarding responsibility
establish any monitoring or supervisory obligation

Ambertracedoes not assume responsibility for user welfare at any time.

12.5 Responsibility of Supervising Organisations

The supervising organisation or responsible individual retains full responsibility for:

safeguarding and duty of care
monitoring and oversight
decision making and escalation
compliance with legal and regulatory obligations

This responsibility applies at all times, regardless of use of Eddy AI.

12.6 Use at Own Risk

Use of Eddy AI is at the discretion and risk of the supervising organisation.

Organisations must ensure that:

the system is used appropriately and within its intended scope
reliance is not placed on automated outputs alone
independent safeguarding processes remain in place

12.7 No Limitation Where Prohibited by Law

Nothing in this policy excludes or limits liability where such limitation is not permitted under applicable law, including liability for:

death or personal injury caused by negligence
fraud or fraudulent misrepresentation
any other liability which cannot lawfully be excluded

12.8 Acknowledgement and Acceptance

By accessing or using Eddy AI, supervising organisations, parents, guardians, and users acknowledge and accept that:

the system is assistive only
limitations in detection, accuracy, and response exist
Ambertrace Labsis not responsible for safeguarding outcomes
full responsibility for all actions, decisions, and consequences remains with them

13. Acceptance and Use

By accessing, deploying, or using Eddy AI, all organisations, supervising parties, and authorised users confirm that they have read, understood, and agreed to the terms set out in this policy.

Use of the platform constitutes acceptance of its purpose, limitations, and the allocation of responsibilities described throughout this document.

13.1 Confirmation of Understanding

Organisations and supervising parties confirm that they:

understand Eddy AI is an assistive technology tool only
recognise that outputs are automated, probabilistic, and non definitive
understand that the system does not provide monitoring, safeguarding, or intervention

13.2 Acceptance of Responsibility

Organisations and supervising parties confirm that they:

retain full responsibility for safeguarding, duty of care, and user welfare
are responsible for monitoring, reviewing, and responding to alerts
will make all decisions using independent professional judgment
will maintain appropriate safeguarding procedures and oversight

13.3 Acceptance of System Limitations

Organisations and supervising parties acknowledge and accept that:

the system may fail to detect risks or concerns
alerts may be inaccurate, incomplete, or delayed
reliance on the system alone is inappropriate
gaps in detection and response may exist

13.4 Appropriate Use of the Platform

Organisations agree that Eddy AI will:

be used in accordance with this policy and all applicable laws
be integrated into existing safeguarding and operational frameworks
not be used as a replacement for trained professionals or statutory processes

13.5 No Reliance as a Safeguarding System

Organisations and supervising parties confirm that they will not:

rely on Eddy AI as a primary safeguarding mechanism
treat alerts as definitive assessments or conclusions
delay action while awaiting system outputs

13.6 Binding Effect of Use

Use of Eddy AI constitutes:

acceptance of the allocation of responsibility set out in this policy
agreement that Ambertrace Labsdoes not assume safeguarding responsibility
acknowledgement that all risk, decision making, and outcomes remain with the supervising organisation

13.7 Organisational Responsibility for Communication

Organisations are responsible for:

ensuring relevant staff understand this policy
communicating appropriate expectations to users, parents, or guardians where applicable
ensuring the platform is used in a manner consistent with safeguarding and data protection obligations

13.8 Ongoing Compliance

Continued use of Eddy AI confirms ongoing acceptance of this policy.

Organisations must ensure that:

use of the system remains compliant with their internal policies
staff continue to act within their responsibilities
any updates to this policy are reviewed and implemented appropriately